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Shop Clubcard Boost

Double your Clubcard vouchers at F&F

Summer 2015 Clubcard Boost

You can exchange every £5 of your Clubcard vouchers for £10 of Boost tokens to spend at F&F online.

How do I boost?

  1. Click 'Boost now' - this will launch the Tesco Clubcard Boost website in a new window
  2. Enter the quantity of Clubcard vouchers you would like to boost, then click 'Add to basket'
  3. Click 'Clubcard checkout' to complete
  4. You will receive two emails: one confirming your order number, the other providing your Boost token code/s
  5. Shop F-F.com and enter your Boost token code/s at checkout
Boost now Your Clubcard Vouchers can be boosted until Sunday 28th June and your F&F Boost token code/s must be used by Sunday 28th June.

Frequently Asked Questions

How do I use my Boost tokens at F-F.com?

After you have followed the 5 steps above to exchange your Clubcard vouchers for Boost tokens, simply add items to your bag as normal and click to checkout.

Once you're in the checkout, underneath the delivery address section there is a button labelled 'Use Promo Code'.

Click the button to access the promo code page and follow the instructions carefully to enter the Boost token code/s you received in the second email.

Please enter your Clubcard Boost token code/s after any other promotional codes to ensure the correct discount is applied.

Why will I receive two emails after I boost my vouchers?

You will receive two emails: The first email confirming that you have boosted your Clubcard vouchers and the second email providing your Boost token code/s to spend online at F&F.

Please ensure you enter your Boost token codes in the checkout; entering your order number from the first email will not work.

How do refunds work if I boost my vouchers?

  • By credit or debit card - we'll refund your money back onto the same payment card. Refunds normally take three to five working days (but may take up to 14 days) to show in your account from when we receive the item(s) back.
  • By Boost - We'll refund you with online (store) credit for half the value of the item (the original Clubcard voucher value). This is applied to your F&F account for you to use on a future order.
  • By part credit or debit card/part Boost - We'll refund you two separate refunds. In the first, we'll refund your money back onto the same payment card. In the second, we'll refund you for half the value of the item (the original Clubcard voucher value). The refunds normally take three to five working days (but may take up to 14 days) to show in your account from when we receive the item(s) back.
Find out more

Accessibility

F&F accessibility statement

Information about the Tesco Clothing site, how to change the way it looks and handy tips for people using screen readers.

Where to start
How the site is built for accessibility
Tips for screen reader users
How the site is organised
Accessibility barriers
Contact details

Where to start

At the top of every page you will find a menu listing all the main sections on the site; this should give you a good idea of what is available from F&F. You can access all categories, and their subsections, from any page on the site.

Search Tips

A search box appears at the top of every page. To get the best out of it, we suggest you use keywords, rather than natural language. It is also a good idea to try to refine your search by being as specific as you can. Just typing "shirt" will produce a great many results; however, if you type "long-sleeved white cotton shirt" you will be more likely to find what you are looking for. Some people may find it easier to select items by category, type or fashion label, which can be done using the menu system.

How the site is built for accessibility

Standards

This site has been approved to WCAG 2.0 platform level A, of the W3C Web Content Accessibility guidelines. This means the site meets the basic standards for web accessibility. We are, however, unable to guarantee that all areas of the site are fully accessible. At the same time, we are committed to making the site as easy to navigate as possible to all customers. Should you meet with a serious accessibility barrier, please contact us and we will do our best to help.

Layout

  1. The site uses Cascading Style Sheets (CSS) to control all of the presentation and layout. Tables are only used for data presentation.
  2. As a result screen reader users can use the screen reader's navigation key to get around the site. If you are listening to the site, menus are grouped together in a more logical fashion.
  3. Content headings highlight sections of text.
  4. All sentences are short with the meaning at the beginning.
  5. Links use meaningful text.
  6. Forms can be navigated using the tab key.
  7. Site content has been written and formatted to make it as accessible as possible. For example: images have equivalent alternative text.
  8. Search forms can be clearly read by a screen reader and information submitted via the keyboard.
  9. At the top of the page is a link allowing users to skip the menus and go straight to the page content. This is particularly useful for screen readers.

Tips for screen readers

Information about navigating this site for people using screen reading software.

How the site is organised

The F&F site is divided into eight sections:

Women
Men
Boys
Girls
Baby
Brands
Offers
Get the Look

The main categories begin with branded labels followed by inspirational ideas. This is followed by a full list of the types of clothing available within each category, with offers such as "clearance" listed near the end.

Every page includes "site navigation". This includes a link back to the homepage, site tools links (e.g. Basket, Checkout, My Account) and links to the main six sections.

The structure of a page

  1. Underneath the site navigation, each page is split into three columns.
  2. The left-hand column contains section-specific navigation. These are links to content pages within that section.
  3. The column in the centre contains the content of the page. This is where you'll find the text of the page you've browsed to.
  4. The right-hand column contains material which relates to the subsite.

The way this is presented will vary according to the type of screen reader being used. JAWS users will hear the links and site navigation listed first, followed by site content.

Navigating the site

Although specific access keys are not used on this site, you should be able to use regular navigation keys such as space bar or enter to find your way around the site.

If you wish to go directly to the content of the page, you can do this by using the “skip content” link at the top; alternatively your screen reader may allow you to navigate by heading, frame or link.

Reading the content

The page content is immediately after the primary and section navigation links. Once you have reached the page you want, you can just let your screenreader read from the top. You can also select a list of links using screen readers such as JAWS. All links can be located using the keyboard and screen reader.

Searching the site

The search area is not section-sensitive - all content within the F&F site will be searched. If you are on the F&F homepage it will contain a label that says 'SearchBox', an edit box for you to enter the words you want to search for, and a ‘Confirm’ button.

Images

All images which convey meaningful information have alt text which describes the content of the picture.

Accessibility Barriers

Despite our on-going efforts not all areas of the Tesco.com website and related sites are fully accessible. As part of our commitment to making the visitor experience consistent for all we will continue to work on improving our website, in the meantime should you experience any difficulties please contact us explaining the problems you encountered.

Contact Details

As with everything we do, we welcome customer feedback. If you do have any comments about the website please do contact us using the following email address: online@tesco.co.uk