F&F accessibility statement
Information about the Tesco Clothing site, how to change the way it looks and handy tips for people using screen readers.Where to start
At the top of every page you will find a menu listing all the main sections on the site; this should give you a good idea of what is available from F&F. You can access all categories, and their subsections, from any page on the site.
A search box appears at the top of every page. To get the best out of it, we suggest you use keywords, rather than natural language. It is also a good idea to try to refine your search by being as specific as you can. Just typing "shirt" will produce a great many results; however, if you type "long-sleeved white cotton shirt" you will be more likely to find what you are looking for. Some people may find it easier to select items by category, type or fashion label, which can be done using the menu system.
This site has been approved to WCAG 2.0 platform level A, of the W£C Web Content Accessibility guidelines. This means the site meets the basic standards for web accessibility. We are, however, unable to guarantee that all areas of the site are fully accessible. At the same time, we are committed to making the site as easy to navigate as possible to all customers. Should you meet with a serious accessibility barrier, please contact us and we will do our best to help.
Information about navigating this site for people using screen reading software.
The F&F site is divided into eight sections:Women
The main categories begin with branded labels followed by inspirational ideas. This is followed by a full list of the types of clothing available within each category, with offers such as "clearance" listed near the end.
Every page includes "site navigation". This includes a link back to the homepage, site tools links (e.g. Basket, Checkout, My Account) and links to the main six sections.
The way this is presented will vary according to the type of screen reader being used. JAWS users will hear the links and site navigation listed first, followed by site content.
Although specific access keys are not used on this site, you should be able to use regular navigation keys such as space bar or enter to find your way around the site.
If you wish to go directly to the content of the page, you can do this by using the “skip content” link at the top; alternatively your screen reader may allow you to navigate by heading, frame or link.
The page content is immediately after the primary and section navigation links. Once you have reached the page you want, you can just let your screenreader read from the top. You can also select a list of links using screen readers such as JAWS. All links can be located using the keyboard and screen reader.
The search area is not section-sensitive - all content within the F&F site will be searched. If you are on the F&F homepage it will contain a label that says 'SearchBox', an edit box for you to enter the words you want to search for, and a ‘Confirm’ button.
All images which convey meaningful information have alt text which describes the content of the picture.
Despite our on-going efforts not all areas of the Tesco.com website and related sites are fully accessible. As part of our commitment to making the visitor experience consistent for all we will continue to work on improving our website, in the meantime should you experience any difficulties please contact us explaining the problems you encountered.
As with everything we do, we welcome customer feedback. If you do have any comments about the website please do contact us using the following email address: firstname.lastname@example.org