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Shop Clubcard Boost

Double your Clubcard vouchers at F&F

Summer 2015 Clubcard Boost

You can exchange every £5 of your Clubcard vouchers for £10 of Boost tokens to spend at F&F online.

How do I boost?

  1. Click 'Boost now' - this will launch the Tesco Clubcard Boost website in a new window
  2. Enter the quantity of Clubcard vouchers you would like to boost, then click 'Add to basket'
  3. Click 'Clubcard checkout' to complete
  4. You will receive two emails: one confirming your order number, the other providing your Boost token code/s
  5. Shop F-F.com and enter your Boost token code/s at checkout
Boost now Your Clubcard Vouchers can be boosted until Sunday 13th September and your F&F Boost token code/s must be used by Sunday 13th September.

Frequently Asked Questions

My Clubcard Boost code is not working, what should I do?

Your order value should be at least the value of the Boost Tokens (after any discounts have been applied and excluding delivery charges); otherwise the code will not work.

Also, please check that the eCoupon you are using is a Clubcard Boost Token and not a standard Clubcard voucher, and that it is for F&F online only. The code may also not work if you copy and paste it, so please try typing it in exactly as it is shown on the eCoupon. The F&F Boost token will begin with CCB followed by a mixture of numbers and letters.

If you require more advice or assistance on this, please contact our customer services team on 0800 323 4070, who will be happy to help.

How do I use my Boost tokens at F-F.com?

After you have followed the 5 steps above to exchange your Clubcard vouchers for Boost tokens, simply add items to your bag as normal and click to checkout.

Once you're in the checkout, underneath the delivery address section there is a button labelled 'Use Promo Code'.

Click the button to access the promo code page and follow the instructions carefully to enter the Boost token code/s you received in the second email.

Please enter your Clubcard Boost token code/s after any other promotional codes to ensure the correct discount is applied.

Why will I receive two emails after I boost my vouchers?

You will receive two emails: The first email confirming that you have boosted your Clubcard vouchers and the second email providing your Boost token code/s to spend online at F&F.

Please ensure you enter your Boost token codes in the checkout; entering your order number from the first email will not work.

How do refunds work if I boost my vouchers?

  • By credit or debit card - we'll refund your money back onto the same payment card. Refunds normally take three to five working days (but may take up to 14 days) to show in your account from when we receive the item(s) back.
  • By Boost - We'll refund you with online (store) credit for half the value of the item (the original Clubcard voucher value). This is applied to your F&F account for you to use on a future order.
  • By part credit or debit card/part Boost - We'll refund you two separate refunds. In the first, we'll refund your money back onto the same payment card. In the second, we'll refund you for half the value of the item (the original Clubcard voucher value). The refunds normally take three to five working days (but may take up to 14 days) to show in your account from when we receive the item(s) back.
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security information

At Tesco we take online security very seriously and our systems are protected to the highest standards.

When you enter a secure site, your web browser will go into secure mode. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen.

"Secure mode" means that all of your details are encrypted so your card details cannot be viewed by anyone else on the internet.

We accept orders only from Web browsers that permit communication through Secure Socket Layers (SSL) technology; for example Versions 3.0 or higher of Internet Explorer and versions 3.02 or higher of Netscape. This technology prevents you from inadvertently revealing personal details using an unsecured connection.

For enhanced protection when shopping online, Clothing at Tesco is using the 3-D secure, the Verified by Visa (VbV) security programme from Visa and the SecureCode system from Mastercard. VbV and SecureCode allow you to create your own personal password to use as an extra security measure for any online Visa or Mastercard payments you make.

Please check the Visa or Mastercard websites for more detail at www.visa.com and www.mastercard.com/uk. Alternatively, please phone your bank for more information and assistance.